22nd July 2016
The results are in!
As part of the Up Your Game customer service organised by Cranleigh Chamber of Commerce, independent retailers and businesses across the village have been subjected to mystery shopping exercises this month.
Standards across Cranleigh were found to be exceptionally high, with nearly half of the 40 participants due to be recognised at an awards ceremony next month for their excellence in customer service.
The Up Your Game initiative was supported by Waverley Borough Council, Surrey County Council and Cranleigh Chamber of Commerce, in association with Shoppers Anonymous.
Businesses have been rated on factors including window displays, interior layout and customer service.
An awards ceremony will take place on Tuesday 9th August at One Forty Cafe, where an overall winner will be announced and certificates presented to the highest scoring participants.