12th May 2017
An important car parking update for Cranleigh Chamber members
From next Monday (15th May), residents of Cranleigh and visitors to the village will be able to pay for car parking using a new check in, check out system.
This new system is part of a three month trial in Cranleigh, for which Cranleigh Chamber of Commerce has been campaigning.
The trial starts on Monday 15th May in the Stocklund Square car park, and the check in, check out system will be activated in the Village Way car park the following Monday, 22nd May.
The new payment option will allow drivers to pay for parking at the end of their visit, giving drivers more freedom to park without having to rush back before their ticket expires.
If it proves to be successful at the end of the trial, Waverley will continue to offer the facility in the village and will look to roll it out across other car parks in the borough.
The new system is simple to use; full instructions will be clearly displayed on signage in the car parks, on the screen of the parking machines and on the council’s website.
Richard Homewood, Head of Environmental Services at Waverley Borough Council, said:
“This payment system gives our customers more freedom to park for the amount of time they need, without having to worry about tickets expiring and getting a fine.
“Drivers will not need to pre-select the amount of time they want to park for as the charge is calculated on exit – that’s why it is important for drivers to remember to check out or they will be charged with a full day tariff.
“We hope this will make it easier for people to enjoy the services and shopping Cranleigh has to offer.”
Bob Bayley, of Cranleigh Chamber of Commerce, said:
“We are fortunate in Cranleigh to have been chosen for this car parking payments trial.
“The new check in, check out system means car park users can spend as long as they like enjoying the various shops, cafés and restaurants that Cranleigh has to offer, without having to rush back to their car to beat an expired ticket.
“We’re expecting this new system to be very popular and contribute towards the vibrancy of our valued High Street, which includes many independent retailers.”
As well as using the check in check out system, drivers can still pay for parking using the pay and display options, with card or cash, and can also use the RingGo phone payment method.
Cranleigh Chamber of Commerce would like our members to be aware of this new car parking system, so they can help their customers and other visitors to the village with any queries they might have, especially during the first few weeks of the trial.
Some key points are particularly important:
-The trial is starting in the Stocklund Square car park on Monday 15th May and then in Village Way car park on Monday 22nd May.
-When using the check in, check out system, you will need to insert or tap (for contactless cards) your debit or credit card against the machine when you arrive, display the printed ticket on your car dashboard, and (very important) insert or tap your card when you leave, to check out.
-If you don’t check out, you will be charged for a full day of parking. Signs will be displayed on the machines and at the exits to both car parks reminding users to check out.
-The new check in, check out system does not make use of barriers.
-You can still pay and display with cash or use the existing RingGo pay by telephone systems.
Representatives from Cranleigh Chamber of Commerce, Waverley Borough Council and Cale Briparc will be available in Stocklund Square car park next week to assist people with the new system and answer their questions.
We will also be distributing some explanatory leaflets to High Street retailers which can be shared with customers.